Example Curriculum
AFCA-Australian Financial complaint Authority
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days
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after you enroll
Cancellation and Complaints
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Daily Tasks
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- CRI Intro (1:26)
- What to look for on a clients file (5:43)
- Status Guide (1:21)
- Credit repair inbox (10:37)
- Negative response indicator (5:34)
- TAWK (4:20)
- Positive responses
- Response received docs required
- Basic Credit reporting-how to read a report (39:32)
- Adding subscription matters
- Inbox - Creditor Validations Insolvency
- Creditor Verbal Validations- Insolvency
- Creditor validation report-approved users only (5:05)
- How to resend a PCF-Privacy consent form through genesis to the creditor (2:37)
- EDR
- How to action emails in Genesis
Aircall
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days
days
after you enroll
Solvent Products-CRI
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days
days
after you enroll
Other Services
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Resources and documents for training
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