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CRI EDR Case Manager
Escalations Inbox
Introduction (0:38)
Frequently Asked Questions (2:09)
EDR Status Guide (2:00)
How To Action The Inbox (4:24)
Competency Assessment
EDR Forms To Be Sent
Introduction (0:26)
Checklist (0:56)
AFCA Form
How to send an AFCA form from Genesis to a client (1:19)
TIO Forms
How to send an TIO Consumer form from Genesis (1:08)
How to send an TIO Business form from Genesis (0:56)
EWON Form
How to send an EWON form from Genesis to a client (1:17)
EWOV Forms
EWOQ Form
EWOSA Form
EWOWA Form
NT Ombudsman
Summary
Competency Assessment
Judgements - Prepare Consent Orders
Introduction (1:44)
Court Code List
NSW Courts (3:31)
QLD Courts (3:17)
VIC Courts (5:03)
WA Courts (2:32)
SA Courts (6:50)
TAS Courts (2:34)
Summary
How to send documents to client for electronic signature
Step by Step video (6:09)
EDR Lodgements AFCA
AFCA Intro
AFCA EDR Lodgment Checklist
EDR AFCA FAQ
AFCA Lodgment
Competency assessment
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How to send an EWON form from Genesis to a client
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